I am in the business to assist you to manage your workload so you can focus on what you do best.

Terms & Conditions

This following document sets forth the Terms and Conditions for Sharon Wong Business Consultancy

Website: www.swongconsultancy.com.au

Terms and Conditions

I/We are accepting the terms and prices in the quote provided by Sharon Wong Business Consultancy.

 

Terms of Payments

Sharon Wong Business Consultancy will invoice fortnightly, or on the completion of the project, whichever comes first.  Invoice must be paid within 7 (seven) days from date of invoice, otherwise late fees apply.  Payment is by direct deposit into the designated bank account.

 

Cancellation

After accepting the quote, the client agree to pay the full price as quoted.  If the clients cancels after accepting the quote, Sharon Wong Business Consultancy reserves the right to invoice the full price quoted.  To cancel services with Sharon Wong Business Consultancy, you must advise in writing 7 days prior to cancellation date and for long term projects, 14 days, otherwise Sharon Wong Business Consultancy reserves the right to invoice you  for the stipulated days of work as cancellation fee. For services provided by the hour, that are not provided on a weeky/monthly basis, Sharon Wong Business Consultancy will advise how many hours have been completed to date, plus a cancellation fee of equivalent to 2 hours of work.

Marketing

Sharon Wong Business Consultancy reserves the right to use any work created by us in our portfolio as examples of our work to demonstrate our skills to prospective clients with confidential information removed.

 

Subcontracting or delegating work

Sharon Wong Business Consultancy reserves the right to delegate to other members of the team or sub-contract work out to meet the needs of the prospective clients.

 

Usual Work Hours

Sharon Wong Business Consultancy is available Monday to Friday during standard business hours.  We may choose to work outside these hours.  If your project or work requires work after these hours or on weekends, a 20% surcharge will apply.  For example, an overnight job required by 9am the next morning or a job submitted to us on a late Friday afternoon and is required at 9am Monday morning.

 

Urgent Work

Urgent work is classified as any work that is required less than 24 hours notice.  A surcharge of 20% applies.

 

Retainer Agreement

Sharon Wong Business Consultancy will retain the agreed number of hours for your business per week for clients who request this service. It is up to the clients to provide sufficient work to fulfill this retainer.  Any unused hours will be forfeited.  If the amount of work required exceeds the number of hours allocated, Sharon Wong Business Consultancy will inform the client, and the client can decide to pay for additional hours required or wait until the next retainer period.

Confidentiality

All confidential information remains the property of the disclosing party.  Information will not be shared, disclosed or used for anything other than the purpose it was provided.

 

We reserve the right to update these terms and  conditions as needed.  This will be communicated with clients via email.

© 2019 by Sharon Wong Business Consultancy

ABN 29 433 851 577

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