I will take care of those little and big tasks that you don't have time for.  At a 'flick of the wrist' I will book, order, quote and purchase what you need.

Administration Services

• General EA/PA Support

  • Email management/prioritising/ weeding out spam and junk mail

  • Calendar management - scheduling and appointment setting

  • Client communication – emails and telephone calls

  • Travel management

  • Monitor customer satisfaction levels

  • Creating processes, standing operating procedures and manuals

  • Document creation, formatting and proofing

  • Word processing, spread sheets, pivot tables, charts, graphs, flowcharts, organisation charts and presentations

  • High level working knowledge of Microsoft Office Suite, including MS Word, MS Excel, MS PowerPoint 

  • Data entry

  • Online research

  • Data analysis and statistical reporting

  • Create and maintain registers and contact databases

  • Invoicing, raising purchase orders and quotations

• Document Control 

  • Administer end to end document control process activities

  • Ensure all documents are formatted in accordance with style guide

  • Ensure version control/revisions are systematic and aligned to document histories

  • Setup and maintenance of filing systems

  • Tendering

  • Research and track upcoming projects/tenders

  • Cold call/email potential Clients expressing interest to price works packages

• Tender preparation

  • Manage and coordinate compilation of tender submission

  • Liaise with Client for completion of bill of quantities/written responses to tender schedules

  • Draft staff resumes for inclusion in tender submission

  • Collate and lodge tender submission

• Audit Preparation

  • Provide support in preparing and implementing systems and processes to meet compliance accreditation requirements.

  • Manage observations and non-conformances to ensure they are closed out in a timely manner.