I will take care of those little and big tasks that you don't have time for. At a 'flick of the wrist' I will book, order, quote and purchase what you need.
Administration Services
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General EA/PA Support
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Email management/prioritising/ weeding out spam and junk mail
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Calendar management - scheduling and appointment setting
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Client communication – emails and telephone calls
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Travel management
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Monitor customer satisfaction levels
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Creating processes, standing operating procedures and manuals
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Document creation, formatting and proofing
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Word processing, spread sheets, pivot tables, charts, graphs, flowcharts, organisation charts and presentations
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High level working knowledge of Microsoft Office Suite, including MS Word, MS Excel, MS PowerPoint
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Data entry
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Online research
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Data analysis and statistical reporting
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Create and maintain registers and contact databases
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Invoicing, raising purchase orders and quotations
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Document Control
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Administer end to end document control process activities
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Ensure all documents are formatted in accordance with style guide
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Ensure version control/revisions are systematic and aligned to document histories
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Setup and maintenance of filing systems
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Tendering
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Research and track upcoming projects/tenders
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Cold call/email potential Clients expressing interest to price works packages
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Tender preparation
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Manage and coordinate compilation of tender submission
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Liaise with Client for completion of bill of quantities/written responses to tender schedules
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Draft staff resumes for inclusion in tender submission
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Collate and lodge tender submission
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Audit Preparation
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Provide support in preparing and implementing systems and processes to meet compliance accreditation requirements.
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Manage observations and non-conformances to ensure they are closed out in a timely manner.
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